Privacy Policy

This Privacy Policy describes how information is collected, used, and handled when you use services provided through BradHenson.com, including the Henson AI Assistant.

Information We Collect

When you interact with the SMS service, we may collect information necessary to provide and operate the service, including:

• Your mobile phone number
• The content of SMS messages you send
• Responses generated by the service
• Message timestamps and delivery information
• Basic technical information used to operate, secure, and troubleshoot the service

How We Use Information

Information collected through the SMS service may be used to:

• Receive and process requests submitted by users
• Generate and send responses to user requests
• Provide requested functionality and services
• Maintain the reliability and security of the service
• Diagnose problems and troubleshoot technical issues
• Improve the operation of the service

The SMS service is intended for conversational and transactional communications initiated by users. It is not used to send unsolicited marketing or promotional messages.

SMS Messaging and Consent

Users opt in to the SMS service by texting START to the service's phone number after being provided with the SMS opt-in instructions.

The opt-in instructions inform users that they are agreeing to receive automated conversational and transactional SMS messages from the Henson AI Assistant, that message frequency varies based on their interaction, that message and data rates may apply, and that they may reply STOP to opt out or HELP for assistance.

After a user texts START, the service may send an automated confirmation message acknowledging enrollment.

Messages sent by the service may include automated conversational responses, requested information, status information, and other transactional responses related to the user's requests.

Message frequency varies based on user interaction.

Message and data rates may apply.

Users may reply STOP at any time to stop receiving SMS messages. Users may reply HELP for assistance.

Mobile Information and SMS Consent

Mobile phone numbers, SMS opt-in information, and SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Information may be processed by service providers necessary to operate and deliver the service, such as telecommunications providers, hosting providers, and artificial intelligence service providers. These providers receive information only as necessary to perform services on behalf of the application.

SMS opt-in information and consent are not provided to third parties for their own marketing or promotional use.

Third-Party Service Providers

The service may rely on third-party providers to deliver functionality. For example, telecommunications providers may process SMS messages, hosting providers may operate the underlying infrastructure, and artificial intelligence providers may process requests in order to generate responses.

Information provided to these services is limited to what is reasonably necessary to provide the requested functionality.

Third-party providers may process information according to their own applicable privacy policies and terms.

Data Retention

Information may be retained for as long as reasonably necessary to operate, maintain, secure, and troubleshoot the service.

Retention periods may vary depending on the type of information and the operational requirements of the service.

Security

Reasonable measures are used to protect information handled by the service. However, no electronic communication or storage system can be guaranteed to be completely secure.

Users should avoid sending highly sensitive information through SMS.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to the service or applicable requirements.

The date at the top of this page indicates when the policy was most recently updated.

Contact

Questions regarding this Privacy Policy or the SMS service may be submitted to admin@bradhenson.com.